The Crowne Plaza Brussels Airport hotel is a 4-star business hotel with a smart, modern design built in 2002 and typical of the group’s properties. The hotel is centrally located in a business district 5 minutes from Brussels International Airport overlooking a 3-hectare park and attracts both businesses as well as leisure guests using the airport prior to travel from the airport. With 315 bedrooms and flexible meeting spaces with a capacity of up to 350 theatre style, the hotel offers a range of spaces for the different types and sizes of meetings within the healthcare sector.

Brussels is the location of many Global healthcare companies; therefore, the hotel has experience of holding many internal as well as HCP-focused meetings for the healthcare sector.

The venue’s website shows a genuine representation of the styling and décor of both the interior as well as the exterior of the hotel. The homepage takes you through the different facilities with a substantial focus on meeting facilities. Dedicated pages present meeting facilities, planning tools, and the Crowne Plaza brand promise on Meetings & Events. This promise focuses on performance and quality, not individual or luxury touches.

Promotional materials have no reference to luxury as the hotels’ main focus remains on business. The collateral is in line with the group's global brand image and guidelines and has a clear focus on a meeting offer.

The hotel’s social media pages, Facebook and Instagram carry images from leisure activities, things to do in the area, food & beverage offers, and some information about business facilities such as meeting rooms. The hotel has its own LinkedIn page, focusing on the offering as a business hotel.

The hotel was built in 2002 and is located in a business district, only 2.5 km away from Brussels

International Airport. The hotels’ complimentary airport shuttle takes the guests and delegates in only 5 minutes to and from the airport. A local bus stop is located 500 meters from the hotel’s entrance. Train connections are available at the airport or within 10 to 15-minute walking distance in the village of Zaventem. The hotel is overlooking a 3-hectare green park which attracts both businesses as well as leisure guests.

The hotel has an impressive atrium, bringing light into the spacious lobby. This area can be used for small exhibitions (200m²) but cannot be privatised.

A private car park is present in front of the hotel and holds 170 parking spots. Part of the parking can be reserved for meeting delegates upon request. The car park is payable but can be included in day delegate rates.

Due to its airport location, the hotel principally positions itself as a business hotel with a significant focus on meetings. The leisure market, also linked to the location, is an important segment for the hotel. Overall, the decoration is that of a business hotel with modern, smart styling to attract business travelers. With 17 meeting rooms, this supports the business position. The hotel has a health club including a fitness centre as well as two separate saunas and a steam bath, to meet the needs of leisure guests. These facilities are not presented to achieve a luxury or spa proposition.

The hotel’s restaurant, open for breakfast, lunch, and dinner, is located below the ground floor, overlooking and giving access to the park. It provides a buffet breakfast, a la carte lunch, and dinner options for individuals and groups. The restaurant can seat up to 200 guests and can be privatised upon request. Located at the lobby level, you can find the bar, styled modestly and not reflecting specific or high-end theming. Snacks are also served here.

The ground floor holds 3 meeting rooms, 1 large meeting room of 394m² and 2 boardrooms of 24m² and 26m². The largest meeting room Merode can hold up to 350 guests in theatre style, 198 in classroom, or 130 in cabaret. This meeting room can also be divided into 6 smaller meeting rooms or 3 larger meeting rooms varying between 85m² to 109m² to act as boardrooms or workshop spaces. With direct access to the parking, it provides easy access for large materials or heavy audio-visual equipment.

At the park level, there are 8 meeting rooms varying in size from 25m² to 124m². Most meeting rooms can be divided into smaller meeting rooms, providing flexibility when breakout rooms are required.

In the restaurant, there are 2 meeting rooms; 45m² (Private dining) and 72m² (Park Royal). Because of the location, both meeting rooms can be used for private dinners and informal presentations for up to 48 guests or as an additional meeting room. Although these meeting rooms are located in the restaurant, the walls are soundproof to avoid disturbance from the restaurant and to ensure the confidentiality of materials in a public space.

A communal foyer is located in front of the meeting rooms, on both levels, and provides coffee, tea facilities, and snacks. Catering can also be provided inside the meeting rooms if required.

The meeting space is functional, and business-like and could be described as traditional in style. All meeting rooms have natural daylight and different light settings, sunscreens, and blackout curtains. In the Day Delegate rate, plenary meeting room, 2 flipcharts, beamer and screen, notepads, pens, mints, and water are included.

315 guestrooms are available across 5 categories and 6 floors. There are 258 standard rooms, spread over the first 5 floors. Within the standard rooms, you have different bed sizes: 56 twin bedrooms, 150 queen-size bedrooms, and 52 king-size bedrooms. Standard rooms vary in size between 26m² and 30m² with a bathroom including a bathtub and separate shower. All rooms offer a laptop-friendly safe, coffee and tea facilities, an iron and iron board, a working desk, and a seating area. All guestrooms are designed to be functional with wood accents and muted colour schemes throughout the room. There is no attempt to provide luxury touches or technologies.

Next to the standard rooms, the hotel offers 42 club rooms, similar to the standard rooms in size but have the following additional amenities: coffee machine, towel heater, balance, and upgraded bathroom amenities.

Service levels are consistent with a venue suitable for healthcare meetings and events. There is no sign that the venue attempts to use service and a guest-to-staff ratio to leverage luxury impressions. Like other hotel brands, the hotel offers a membership program to both meeting organisers as well as guests staying in our hotel. This membership program does not have to be part of any offer for a meeting dependent on the company’s policies.

This venue is located in a city renowned for its historic and leisure attractions however, the hotel site is located some distance from these areas and has minimal impact on the venue’s business proposition.

To attract the weekend leisure market this venue may promote its facilities and nearby activities. These supplement its business services, which can stand alone and are only modestly impacted by facilities and activities aimed toward weekend guests. 

The hotel offers a health club with a fitness area, saunas, and a steam bath. The health club is located at the lobby level, however, is not visible from within the lobby or meeting areas. There is limited proactive marketing in this space. The health club is only accessible with a room key and external access is not allowed.